Ashby

Mid-Market Customer Success Manager - Americas

This role is a mid-market Customer Success Manager at Ashby, supporting B2B SaaS customers through adoption, product training, and strategic guidance. It is a US-based remote full-time role with a salary range of $110K–$161K plus equity, managing a portfolio of about 60 mid-marke

$53–$77.5/hr

US · 8d ago

Technical Support · Full-time · Senior level

Support Engineering Manager - Americas

Ashby is hiring its first Support Engineering Manager for the Americas to lead a technical support engineering team that investigates complex product and integration issues. The role combines people management with hands-on escalation work and is open only to candidates in the US

$62.5–$84/hr

US Remote · 8d ago

Strategic Customer Success Manager - Americas

A strategic customer success role at Ashby for its largest enterprise accounts, focused on product adoption, customer health, and retention. It requires at least five years of B2B SaaS customer success experience and is limited to candidates based in the US or Canada.

$72–$91/hr

US Remote · 8d ago

Technical Support · Full-time · Mid level

Product Support Engineer - APAC

Technical support engineering role for Ashby’s APAC team, handling escalated customer issues involving APIs, integrations, logs, data, and workflows. It is the first APAC Support Engineer position and includes building regional coverage and handoffs with EMEA and AMER.

$36.5–$42/hr

Australia New Zealand Singapore South Korea Japan · 8d ago

Founding Customer Success Manager - APAC

Ashby is hiring its first APAC Customer Success Manager to own about 20 strategic enterprise customers and drive product adoption, customer health, and value realization. The remote-first role requires deep B2B SaaS customer success experience, technical product expertise, and up

$45–$63.5/hr

Australia Singapore South Korea Philippines Japan · 8d ago

Mid-Market Implementation Specialist - Americas

Ashby is hiring a Mid-Market Implementation Specialist to manage end-to-end SaaS implementations for mid-market and smaller enterprise customers, typically 15 active projects lasting 4–8 weeks. The role is remote but limited to candidates in the US or Canada, and it combines proj

$57.5–$76.5/hr

US Remote · 8d ago

Chat / Email · Full-time · Lead level

Manager, Product Support - APAC

Ashby is hiring its first APAC Manager of Product Support to lead about five Technical Support Specialists and build the region's support operations. The role combines team management, technical troubleshooting, escalation handling, and cross-functional work with Product, Enginee

$60.5–$79.5/hr

Australia Singapore South Korea Philippines Japan · 8d ago

Product Support Specialist - APAC

Ashby is hiring Product Support Specialists in APAC to troubleshoot complex SaaS issues and communicate with B2B customers. The full-time role includes one weekend day per week and a day shift.

$30–$36/hr

Singapore South Korea Philippines Japan · 8d ago

Senior Strategic Implementation Specialist - EMEA

Senior implementation role at Ashby managing end-to-end onboarding for strategic enterprise customers in B2B SaaS. Remote within listed European countries, focused on project management, technical SaaS implementation, and customer-facing delivery.

$50.5–$76.5/hr

European Union United Kingdom Belgium Germany Ireland Spain Netherlands Portugal France · 8d ago

Senior Strategic Implementation Specialist - Americas

A full-time senior implementation specialist role at Ashby, managing end-to-end onboarding for strategic enterprise customers using a B2B SaaS product. The position is remote but limited to candidates in the US or Canada, pays $150K–$200K plus equity, and focuses on customer-faci

$72–$96/hr

US Remote · 8d ago

Product Support Specialist - Australia

A full-time product support role at Ashby for candidates based in Australia, focused on resolving complex SaaS support tickets and guiding customers through detailed workflows. It stands out for deep technical troubleshooting across SMB to enterprise customers, plus project work

$30–$35/hr

Australia · 8d ago

Product Support Specialist - Americas

Product Support Specialist at Ashby providing technical support for a complex SaaS hiring platform, including troubleshooting integrations and guiding customers through workflows. It is a full-time remote role open to candidates in the US or Canada, with annual pay of $70,000–$10

$33.5–$50/hr

US Remote · 8d ago

Product Support Specialist - EMEA

Product Support Specialist at Ashby handling complex SaaS troubleshooting and customer communication for B2B customers across Europe. The role is full-time with a Tuesday–Saturday or Sunday–Thursday schedule that includes one weekend day and offers equity alongside a £59.5K–£76.5

$38–$49/hr

United Kingdom Germany Ireland Madrid Czech Republic Poland Barcelona Spain Netherlands London France Hungary · 8d ago